How to Write a Good Customer Service Resume
Making a professional customer service profile or CV (Curriculum Vitae) requires highlighting your relevant experience and skills. A well-written CV or resume and a strong cover letter, as well as a professional LinkedIn profile, can make a the difference in obtaining an employment. At Bairnsdale Resume, we specialize in providing CV and resume writing services as well as cover letter writing and LinkedIn profile optimization to help you stand out from the others. In this post, we’ll detail how to convey the quality of service you provide on your resume or CV, highlight customer service skills on a CV or resume and offer suggestions on how to write about customer service abilities.
How to describe customer service on a resume or CV?
When you describe your customer service experience, concentrate on specific work duties and responsibilities. Use action verbs, such as "assisted," "resolved," or "responded," to describe your work. Include any relevant metrics, such a the percentage of satisfaction with your customers, to show your contribution.
How to show customer service capabilities in a resume or CV:
Alongside the description of your experience, be sure to include specific skills that relate to customer service, including communicating and problem-solving skills. Include any relevant training or certifications like a customer service course or certification within a specific customer service software.
What should I write about customer Service skills?
When you write about your customer service skills, focus on the most important and relevant abilities for the position you’re applying to. For example, if your job involves a lot of phone communications, you should highlight your experiences and expertise in phone customer service.
How can I document my customer service experience?
When writing about your customer service experience, provide specific examples and quantify your achievements. As an example, instead of saying "Helped customers with their questions," say "Assisted an average of 50 clients per day by answering their queries, which resulted in a 90percent satisfied rate."
With these suggestions, you can create your customer service resume Cover letter and LinkedIn profile which showcases your relevant experiences and abilities which make you a desirable candidate for customer service jobs. Be sure that you proofread and edit your resume, CV and cover letter before sending it out and think about having professional assistance from Bairnsdale Resume if you need assistance.
